This Privacy Policy describes how Blank Laundry Ltd ("we", "us", "our", or the “Site”), a company owned and operated by AMC Agencies LTD, collects, uses, and discloses your Personal Information when you visit or make a purchase from blank-laundry.com.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” means any information that can uniquely identify an individual. Below is a breakdown of what we collect, why we collect it, and how it is shared.

Device Information

·        Examples collected: browser version, IP address, time zone, cookie information, pages viewed, search terms, and interactions with the Site.

·        Purpose: to load the Site properly and to perform analytics to improve user experience.

·        Source: collected automatically using cookies, log files, web beacons, tags, or pixels.

·        Shared with: Shopify, Google, Facebook.

Order Information

·        Examples collected: name, billing and shipping address, payment details (including credit card numbers), email, and phone number.

·        Purpose: to process orders, arrange shipping, provide invoices/confirmations, communicate with you, screen for fraud, and (if opted-in) send promotional messages.

·        Source: collected directly from you.

·        Shared with: Shopify, Stripe, Google, Facebook, Klaviyo.

Customer Support Information

·        Examples collected: name, email, and order details.

·        Purpose: to provide customer support and resolve issues.

·        Source: collected directly from you.

·        Shared with: Google, Klaviyo.

Minors

The Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided Personal Information, please contact us (see details below) to request deletion.

Sharing Personal Information

We share your Personal Information with trusted service providers to deliver our services and fulfill orders:

·        Shopify – powers our online store. Shopify Privacy Policy

·        Stripe – processes payments. Stripe Privacy Policy

·        Klaviyo – email marketing. Klaviyo Privacy Policy

·        Google – analytics and advertising. Google Privacy Policy

·        Facebook/Meta – advertising. Facebook Privacy Policy

We may also disclose Personal Information to comply with laws or lawful requests, or to protect our rights.

Behavioural Advertising

We use Personal Information to deliver targeted advertisements or marketing messages. Examples:

·        Google Analytics – helps us understand customer behavior. Opt out here.

·        Facebook Ads – helps us reach relevant audiences. Manage ad settings here.

You can also opt out via:

·        Digital Advertising Alliance: optout.aboutads.info

Using Personal Information

We use your Personal Information to provide and improve our services, which includes: processing orders, fulfilling shipments, handling payments, communicating with you, and sending offers or updates (if subscribed).

Lawful Basis (EEA Residents – GDPR)

If you are located in the European Economic Area (EEA), we process your Personal Information under the following legal bases:

·        Your consent.

·        Performance of a contract.

·        Compliance with legal obligations.

·        Protection of vital interests.

·        Public interest tasks.

·        Legitimate interests (that do not override your rights).

Retention

We keep order-related information for up to 6 years to comply with tax and audit obligations, unless you request deletion sooner.

Automated Decision-Making

We do not use fully automated decision-making with legal or significant effects. Shopify may use limited automated fraud-prevention measures (e.g., temporary IP or card blacklists).

Your Rights

GDPR (EEA residents)

You have the right to access, correct, update, or erase your Personal Information, and to request portability. Contact us using the details below.

Your data may be transferred outside Europe (e.g., to the U.S. and Canada) in compliance with GDPR. See Shopify GDPR info.

CCPA (California residents)

You have the right to know, correct, update, delete, or transfer your Personal Information. To exercise these rights, please email us at info@blank-laundry.com with the subject line “CCPA Request.” You may also authorize an agent to act on your behalf.

Cookies

We use cookies to improve your browsing experience. These include:

·        Necessary cookies (site functionality, checkout, login).

·        Analytics cookies (Google, Shopify).

·        Advertising cookies (Google Ads, Facebook Ads).

You can manage cookies in your browser settings or learn more at www.allaboutcookies.org.

Do Not Track

We do not alter our data collection practices when we detect “Do Not Track” signals, as there is no consistent industry standard.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, operations, or legal requirements. Updates will be posted on this page.

Contact

If you have questions, concerns, or complaints about our privacy practices, please contact us:

Blank Laundry Ltd
113 Whitechapel Road
London, E1 1DT
United Kingdom
Email: info@blank-laundry.com

If you are an EEA resident and wish to lodge a complaint, you may also contact your local data protection authority.