FAQs

How do I know my size?
How do I care for the items that I purchased?
What payment methods do you accept?
Can multiple orders be combined?
How long will it take for my order to arrive?
I just placed an order; can I cancel it?
Can I edit or modify my order after it has been placed?
I've used the incorrect shipping address; how do I change it?
What courier providers do you use?
Do you ship internationally?
Can I use a PO Box for my delivery address?
I am placing an international order. Does the shipping cost include customs, duties, and/or taxes?
Will I have to pay for return shipping?
How do I exchange or return an item?
When will I receive my store credit?
Will sold out items be restocked?
I placed a successful order; why have I not received a confirmation email?
I have received a defective product. What should I do?